Our dedicated support team typically responds to all inquiries within 24 to 48 hours during business days. For urgent matters, we strive to provide faster response times.

Yes, you may submit an additional support request with updated information or clarifications. Please reference your original request if possible to help us track your inquiry more efficiently.

All support requests are handled with strict confidentiality and processed through secure channels. Your information is protected in accordance with our Privacy Policy and industry best practices.

No account is required to submit a support request. However, providing your username helps our team access relevant account information and provide more accurate, personalized assistance.

You can report technical issues, billing questions, account problems, feature requests, bug reports, or any other concerns related to using Dr Psykes. Our team is here to assist with all aspects of your experience.